epico travel safe
We’re taking all the necessary precautions to protect you and keep your money safe in COVID-19. With epico, you can dream now and travel later, should COVID-19 restrictions prevent you from traveling.
Operating in the times of COVID-19, we’re not taking any risks for our customers. epico’s CYCLE-19 is our responsible approach that makes sure if you can’t travel due to COVID-19 restrictions, we’ll help you arrange your future tour or give you your money back.
You have the complete flexibility to change your travel plans to suit you if COVID-19 restrictions prevent you from traveling.
The safety and wellbeing of our customers and operators is our priority. We follow the strict guidance of countries and regions we offer tours.
If you can’t travel due to COVID-19 restrictions, we’ll you to arrange a future tour or give you your money back. There’s no messing around when it comes to your money.
Your payments secure with Stripe and certified to PCI Service Provider Level 1. This is the most stringent level of certification in payments.
We operate smaller groups than any of our competitors, make it easier to maintain physical distancing on tour.
During COVID-19 customers are given a WhatsApp group of our senior team. We’re also responsive over phone, chat and email.
Dream now. Travel Later.
In case you won’t be able to travel after you have paid due to COVID-19 restrictions, you’ll get remuneration for the full amount or offered an alternative tour.
- Pay only 25% upfront payment
- Pay the rest 45 days before you travel
- If you can’t travel due to COVID-19 restrictions, we’ll help you arrange your future tour or give you your money back.
Getting you back on your bike when it’s safe to do so is our top priority. We’re also keeping our operation small at this time, not least group sizes, so there's limited availability for our tours. So be quick!
Read our 19 reasons you should book with epico.
You have the complete flexibility to change your travel plans should COVID-19 restrictions prevent you from travelling.
Tried & Tested
We’ve been sending athletes to our destinations to check we meet the relevant and appropriate health and safety aspects of our tours.
Eat, drink and sleep like a local. Off the bike, you don’t have to travel for all the things you need for your comfort and enjoyment.
Simple to book
Know that your booking is safe and you’ll get what you see on our website.
Great customer service
Times like this deserve extra attentive service. We’re here for you before the trip, during the trip and after the trip.
We’re monitoring the global issues, ensuring we have an in-depth knowledge of the areas we visit.
We make sure you don’t pay over the operator’s own price. We’re entirely focused on connecting you with quality tours by small and local operators.
If you can’t travel due to COVID-19 restrictions, we’ll help you arrange your future tour or give you your money back.
Get off the plane and look out for your name. You won’t be picked up by someone we don’t know or haven’t travelled with ourselves.
As specialists in small group travel, our operators follow strict procedures for their own and your safety.
Maximum adventure. Minimum risk. We’re risk-averse and we’re only letting you book selective tours only for maximum attention and safety.
We have access to real-time safety information on all of the areas that we visit.
The ultimate experience
We take the extra time to make sure your tour is epic and you’re matched up with cyclists of the same ability.
Our operators are working with epico to encourage social distancing and taking suitable precautions.
It’s not all doom and gloom. It’s not an adventure, if it’s not epico.
Your payments secure and certified to PCI Service Provider Level 1. This is the most stringent level of certification in payments.
All of our tours have contingency plans for itinerary changes to make sure that travellers are safe and that the tour runs smoothly.
We won’t put you at risk of others you are traveling with.
epico is working with elite athletes to test our tours and get things back to normal as quickly as possible.