Total cyclist adventures

CYCLE-19 is epico's promise of keeping you and your money safe. Enjoy flexibility of travel and small group cycling tours. Learn more.

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CYCLE-19

epico travel safe

We’re taking all the necessary precautions to protect you and keep your money safe in COVID-19. With epico, you can dream now and travel later, should COVID-19 restrictions prevent you from traveling.

Operating in the times of COVID-19, we’re not taking any risks for our customers. epico’s CYCLE-19 is our responsible approach that makes sure if you can’t travel due to COVID-19 restrictions, we’ll help you arrange your future tour or give you your money back.

Flexibility

You have the complete flexibility to change your travel plans to suit you if COVID-19 restrictions prevent you from traveling.

Safety

The safety and wellbeing of our customers and operators is our priority. We follow the strict guidance of countries and regions we offer tours.

Money Back

If you can’t travel due to COVID-19 restrictions, we’ll you to arrange a future tour or give you your money back. There’s no messing around when it comes to your money.

Secure Payments

Your payments secure with Stripe and certified to PCI Service Provider Level 1. This is the most stringent level of certification in payments.

On-trip Distancing

We operate smaller groups than any of our competitors, make it easier to maintain physical distancing on tour.

24/7 Support

During COVID-19 customers are given a WhatsApp group of our senior team. We’re also responsive over phone, chat and email.

Dream now. Travel Later.

In case you won’t be able to travel after you have paid due to COVID-19 restrictions, you’ll get remuneration for the full amount or offered an alternative tour.

  • Pay only 25% upfront payment
  • Pay the rest 45 days before you travel
  • If you can’t travel due to COVID-19 restrictions, we’ll help you arrange your future tour or give you your money back.

Limited availability

Getting you back on your bike when it’s safe to do so is our top priority. We’re also keeping our operation small at this time, not least group sizes, so there's limited availability for our tours. So be quick!

Read our 19 reasons you should book with epico.

1

Flexibility

You have the complete flexibility to change your travel plans should COVID-19 restrictions prevent you from travelling.

2

Tried & Tested

We’ve been sending athletes to our destinations to check we meet the relevant and appropriate health and safety aspects of our tours.

3

Minimal travel

Eat, drink and sleep like a local. Off the bike, you don’t have to travel for all the things you need for your comfort and enjoyment.

4

Simple to book

Know that your booking is safe and you’ll get what you see on our website.

5

Great customer service

Times like this deserve extra attentive service. We’re here for you before the trip, during the trip and after the trip.

6

Travel alerts

We’re monitoring the global issues, ensuring we have an in-depth knowledge of the areas we visit.

7

Fair price

We make sure you don’t pay over the operator’s own price. We’re entirely focused on connecting you with quality tours by small and local operators.

8

Cancellations

If you can’t travel due to COVID-19 restrictions, we’ll help you arrange your future tour or give you your money back.

9

Transfers

Get off the plane and look out for your name. You won’t be picked up by someone we don’t know or haven’t travelled with ourselves.

10

Small groups

As specialists in small group travel, our operators follow strict procedures for their own and your safety.

11

Cautious

Maximum adventure. Minimum risk. We’re risk-averse and we’re only letting you book selective tours only for maximum attention and safety.

12

Real-time

We have access to real-time safety information on all of the areas that we visit.

13

The ultimate experience

We take the extra time to make sure your tour is epic and you’re matched up with cyclists of the same ability.

14

Professional guides

Our operators are working with epico to encourage social distancing and taking suitable precautions.

15

Pre-booking

It’s not all doom and gloom. It’s not an adventure, if it’s not epico.

16

Secure

Your payments secure and certified to PCI Service Provider Level 1. This is the most stringent level of certification in payments.

17

Re-routing

All of our tours have contingency plans for itinerary changes to make sure that travellers are safe and that the tour runs smoothly.

18

Testing

We won’t put you at risk of others you are traveling with.

19

Pioneering

epico is working with elite athletes to test our tours and get things back to normal as quickly as possible.