Total cyclist adventures

CYCLE-19 is epico's promise of keeping you and your money safe. Enjoy flexibility of travel and small group cycling tours. Learn more.

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What’s epico COVID-19 booking and cancellation policies?

At the moment, epico has special booking and cancellation policy in place due to COVID-19 situation.

BOOKING.

We do not take any money from our client before just 30 days before the trip to ensure that the trip is feasible. That means, that you are pre-booking your trip without any payment, it’s that awesome.

For any questions related to the booking, please send us an email to [email protected]

CANCELING.

In case you have no paid yet and you know you cannot travel, then send us a note as soon as possible and we will either cancel you pre-booking or hero you choose another tour or tour dates.

In case you have paid for the tour but you cannot travel due to any COVID-19 restrictions or issues arising from the pandemic, we will cancel the trip and give your money back.

In case you want to cancel for personal reasons unrelated to COVID-19 pandemic less then 30 days before the departure but more than 14 days, we will move your trip to a later date or give you a voucher.

In case you want to cancel for personal reasons unrelated to COVID-19 pandemic in less than 14 days before the departure, we will move your trip if that’s feasible or give you a voucher for 50% of the tours value.

To cancel your trip, please send us an email to [email protected]